Terms & Conditions

Welcome to Haymeen. By using www.haymeen.com or purchasing products from our website, you agree to the following terms and conditions. Please read carefully before using our services.

1. General Information

• Haymeen operates from Dubai, UAE, providing premium Touche Royal perfumes and, soon, abbayas through online delivery.
• By placing an order, you confirm that you are at least 18 years old or have parental consent.

2. Products and Pricing

• All products listed are authentic and supplied by Touche Royal.
• Product descriptions are accurate to the best of our knowledge, but slight variations in color, size, or appearance may occur.
• Prices are displayed in AED and may include applicable taxes unless stated otherwise. Prices are subject to change without prior notice.

3. Ordering and Payment

• Orders can only be placed through our website.
• Payment must be completed at the time of purchase via secure payment gateways.
• Order confirmation is sent via email once payment is successful.

4. Delivery and Shipping

• We provide online delivery across Dubai, UAE.
• Delivery times may vary depending on location, product availability, and shipping circumstances.
• Customers must provide accurate delivery details. Haymeen is not responsible for delays caused by incorrect information.
• Risk of loss or damage passes to the customer upon delivery.

5. Returns and Refunds

• Due to hygiene and safety reasons, perfumes and abbayas are non-refundable once opened.
• Damaged, defective, or incorrect items can be reported within 48 hours of delivery for replacement or refund.
• To initiate a return, contact our customer support team with your order details.

6. Intellectual Property

• All website content, images, logos, product descriptions, and branding are owned by Haymeen or used with permission.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

• Haymeen shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
• While we strive for accuracy, product descriptions and website content may contain errors.

8. Governing Law

• These terms are governed by the laws of the United Arab Emirates.
• Any disputes will be resolved in the courts of Dubai.

9. Contact Information

For questions about these terms, please contact:
Email: info@haymeen.com