What products do We sell?
We offer a curated collection of elegant abayas and luxury perfumes from Branc Touche Royale, known for their premium quality and long-lasting fragrances.
Are the perfumes original?
Yes, all perfumes sold on our website are 100% authentic and sourced directly from Branc Touche Royale.
Do you deliver across the UAE?
Yes, we currently provide delivery across the UAE. Delivery timelines may vary depending on your location.
How long does delivery take?
Orders are usually delivered within 1–3 business days inside the UAE. You will receive tracking details once your order is dispatched.
What are the delivery charges?
Delivery charges, if applicable, will be clearly mentioned at checkout before you complete your purchase.
Can I return or exchange an item?
Yes, we offer a 7-day return or exchange policy from the date of delivery, subject to our return conditions.
What is your return policy?
Returned items must be:
Unused, unworn, and in original condition
With original packaging and tags intact
Perfumes must be sealed and unused to be eligible for return.
How do I request a return or exchange?
You can contact our customer support team within 7 days of receiving your order, and we will guide you through the process.
What sizes are available for abayas?
Size details are mentioned on each product page. If you need help choosing the right size, feel free to contact us before placing your order.
Are the abayas ready-to-wear?
Yes, all our abayas are ready-to-wear unless stated otherwise in the product description.
How can I contact customer support?
You can reach us via email, WhatsApp, or our contact form. Our team will be happy to assist you.
